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I need a timeline for this process and when I can expect your cooperation? While we aim to respond to all inquiries promptly, response times may vary based on the volume of requests we receive. I would like to request the presence of a representative from the casino in this conversation. This is what i have for now and the casino still doesn’t want to close it I asked them through the chat many times.
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As I mentioned earlier, the review times can vary depending on luckymax the department’s workload. However, please note that the timelines may vary depending on the nature of the request. As far as we can see, the account was closed immediately after the request was reviewed. Also, could you tell me when exactly did you make the deposits after your self-exclusion requests? Could you tell me when exactly your account was closed after your self-exclusion request on April 13th? Could you give us an update regarding your account?
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